That’s a big problem for any Authorize.net customer, since this basically means they can’t accept payments through their websites until the service is up again. I’m told this affects both one-time and recurring payments. With its website down, Authorize has set up a new Twitter account to provide updates and address the many customer complaints and questions. Many of the tweets can be boiled down to, “The team is working hard to get things running again, but I don’t have a timetable”; the company is also trying to reassure customers, “yes we have fully redundant data center” (sic), and also just said, “Transactions are up except for Global processing and Concord. No ETA on those, but we are working on in.”
As much as we like to think the Internet is based on solid technology that won't be effected by real world events, this couldn't be further from the truth. The Internet is definitely not completely insulated from potential disaster if servers have problems and things go badly.
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